Frequently Asked Questions

Services & Coverage

  • Squee:gee services 90 percent of the Auckland region, with a standard 20km radius from Mission Bay.

    If you’re outside this area, a travel charge may apply, but we’ll always confirm this with you in advance—no surprises.

  • Our Interior Window Cleaning includes:

    • Clearing cobwebs and debris

    • Basic frame wipe-down (including mould and mildew)

    • Window wash, squeegee, and final detailing

    • Bronze or fine steel wool for stubborn marks (if safe for tints)

    Our Exterior Window Cleaning uses Pure Water Water-Fed Pole Technology for a streak-free finish, reaching up to three storeys safely from the ground. We measure water purity daily with a Digital TDS Meter to ensure a spot-free result. In some cases, a traditional squeegee may also be used.

    Important Notes:

    • The basic clean does not include hard water stain removal or scraping (these will be available as add-ons in the future).

    • 99 percent of debris is removed, but tough stains may require additional treatment.

    • Sunrooms, conservatory windows, high skylights, internal glass doors, and balustrades are not included unless quoted separately.

    Upon completion, we recommend a quick walk-around with your technician to ensure you are happy with the results.

  • Our technicians provide a basic wipedown of window frames and sills as part of your service. This is a complimentary bonus that many competitors do not offer.

    For a deep clean, including detailed grime removal and “Q-Tip” treatment, we recommend hiring a residential cleaner. If requested, we can provide this service for a minimum of $200, charged hourly rather than at a flat rate.

  • Yes, but we typically recommend construction cleaning specialists for removing cement splatter, excess paint, and stickers from high windows.

    However, if you need a standard window clean or a home soft wash, we’re more than happy to help.

  • Yes, we provide professional window cleaning for retail stores and storefronts of all sizes across Yes, we provide professional window cleaning for retail stores and storefronts of all sizes across Auckland. Our service ensures a streak-free, spotless finish to keep your business looking its best.

    Commercial pricing is available on a quote-by-quote basis, depending on your building size, location, and cleaning frequency.

    For more details, visit our Commercial Window Cleaning page.

Pricing & Payment

  • Our flat-rate pricing is listed on our Pricing page.

    We service Auckland-wide with no travel fee for locations within 20km of Mission Bay.

  • Squee:gee is a cashless business. We accept debit and credit cards (fees apply) via mobile payment on-site after the service is completed.

    If you prefer to pay later or via bank transfer, we will send an online invoice, usually the following day. Payment is expected upon receiving the invoice.

  • We believe window cleaning should be simple, transparent, and hassle-free. Waiting for quotes can be frustrating, so we offer flat-rate pricing with clear add-on options, covering over 90 percent of homes we service.

    In rare cases where a home has an exceptional amount of glass, we will discuss any price adjustments before starting—no surprises, just clarity. Because why complicate a straightforward service?

    Check out our Flat-Rate Pricing page.

  • Our Water-Fed Pole Technology cleans windows up to three storeys high safely from the ground, without ladders or heavy equipment. Using PUREWASH’s advanced filtration system, we clean with 100 percent pure water—no chemicals, no streaks, just spotless results.

    This method is fast, eco-friendly, and highly effective, ensuring a superior clean while prioritising safety.

  • Squee:gee uses carbon fibre extendable poles to safely clean windows up to three storeys high with precision and efficiency.

    In rare cases where access is obstructed (e.g., by a pergola or difficult angles), some windows may be unreachable. However, we always do our best to find a solution.

  • Yes, we can clean tinted windows, but the results may not be as flawless as on untreated glass.

    To prevent damage, we avoid using abrasives like fine steel or bronze wool, which means some stubborn marks, such as oil splatter, may be more difficult to remove.

Cleaning Process & Equipment

Booking & Scheduling

  • Booking with Squee:gee is quick and easy thorugh our Online Booking Platform:

    1. Select your home size – Choose the number of bedrooms and any add-ons.

    2. Pick a date – Let us know your preferred day (we operate 7 days a week).

    3. Enter your details – Provide your address and contact information.

    Once booked, we’ll send a confirmation email and follow up with:

    • A reminder 24–48 hours before your service

    • An "on the way" message 30–60 minutes before arrival

    It's that simple—no hassle, just clear communication and reliable service.

  • Window cleaning is time-consuming, labour-intensive, and can be risky, especially for multi-storey homes. Instead of spending your weekend with a squeegee and bucket, let Squee:gee handle it quickly and professionally. Our expert team ensures streak-free, spotless results without the hassle or safety concerns.

  • For exterior-only window cleaning, you don’t need to be present—we’ll provide proof of work in our follow-up communication.

    If you have appointments or need after-hours service, that’s no problem. For interior cleaning, you’re welcome to stay for the appointment, but once the inside windows are done, you can lock up and leave while we finish the exterior.

  • We provide all our own equipment, but we ask that a clear path to the windows is available. Please remove any fragile or breakable items from window sills.

    For larger items, our team is happy to help move them within reason.

  • Yes, we complete scheduled jobs rain or shine. Light rain does not affect the cleaning, so we proceed as planned.

    For heavy rain or showers, we will return within 1–2 days to finish the exterior windows. Interior window cleaning is always completed as scheduled to minimise disruption.

  • No, this is a common myth. Rain does not make clean windows dirty—it only highlights dirt already on the glass. In fact, clean windows tend to stay cleaner for longer, even in the rain.

    For peace of mind, Squee:gee offers a 7-Day Rain Guarantee. If you notice any drops or marks the day after your clean, let us know, and we’ll return within 2 days to re-clean at no charge.

  • Window cleaning is generally quiet, with no loud machinery involved.

    If you prefer zero disturbance, you can schedule your booking for the weekend, after business hours, or while you're out—whatever suits you best.

Company & Safety

  • Yes, Squee:gee is locally owned and operated by Max Dawson, who was born and raised in East Auckland. We take pride in serving our communities across the region with professional, reliable window cleaning services.

  • Yes, Squee:gee is fully insured through Gallagher Insurance—though we've never had to use it. Your property is in safe hands.

    Please check out our Insurance Coverage Page for more info.