Privacy Policy for Squee:gee Window Cleaning

1. Introduction

Squee:gee Window Cleaning ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

We may collect the following types of personal information:

• Name, address, phone number, and email address

• Payment details for billing purposes

• Information about your property relevant to our services

• Communications with us, including service requests and feedback

• Any other information you provide to us voluntarily

3. How We Collect Your Information

We collect personal information through:

• Our online booking system (powered by ServiceM8)

• Phone, email, and website inquiries

• On site consultations and service visits

• Social media interactions

4. Use of Your Information

We use your information to:

• Provide and manage our window cleaning services

• Process payments and issue invoices

• Communicate with you about appointments, promotions, or changes to our services

• Improve our services and customer experience

• Comply with legal and regulatory requirements

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share your details with:

• Third-party service providers (e.g., payment processors, booking platforms) as necessary to provide our services

• Regulatory authorities if required by law

6. Data Security

We implement security measures to protect your personal information from unauthorised access, loss, or misuse. However, while we take reasonable steps, no data transmission or storage system can be 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccurate or incomplete information

• Withdraw consent for marketing communications

To exercise these rights, contact us at hello@squeegee.co.nz.

8. Cookies and Website Tracking

Our website may use cookies and tracking technologies to improve user experience and analyse website traffic. You can adjust your browser settings to manage cookie preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Squee:gee Window Cleaning
Oneman Property Services Ltd
Email: hello@squeegee.co.nz
Phone: 0800 587 803
Website: www.squeegee.co.nz