FAQs

Our frequently asked
auckland window cleaning questions.

Squee:gee’s Interior Window Clean is a basic traditional window clean comprising of: Clearing Cobwebs/Debris, Basic Wipe Down of Frames including Mould & Mildue, Window Wash, Bronze or Fine Steel Wool if required (Unless inappropriate due to Tints etc.), Squeegee, and Final Detailing.

For Exterior Window Clean’s, Squee:gee’s Technicians use state-of-the-art Pure Water Fed-Pole’s which leave a “Spot-Free” Finish. This Water has been filtered to become pure, and when the window is dry, it won’t leave any watermarks in doing so. No More Smears! This also provide’s us with the ability to reach up to three stories in height.

 

We use our Digital TDS Meter to measure the water hardness from your garden hose or tap. Water hardness is determined by checking the TDS (total dissolved solids) which is measured in PPM (parts per million). The TDS is the total amount of all minerals, salts and metals present in water – and is responsible for water spotting left on the surface of your vehicle or windows after washing. We measure TDS Daily to Ensure a Pure Water Window Clean Spot-Free Result. 

 

Time to Time, you will see us use a Squeegee on the Exterior Window’s in certain circumstances,

Please keep in mind our Basic Clean’s do not include Hard Water Stain Removal or Scraping, we are looking at bringing these as add-on service’s in the future.

 

However, 99% of debris will be removed!

 

Please Note: Unless otherwise stated, Window Cleans will not include Sunroom/Conservatory Windows (Internal & External), High Skylights (Internal & External), Internal Glass Doors, Glass Balustrades etc. These can be easily be quoted upon arrival if you wish for them to be done. Upon completion, please take a quick a walk around with your Cleaning Technician to ensure the result is what you wished for.

Simplicity and Predictability.

Squee:gee understands the frustrations and uncertainty of waiting for quotes and we wanted to change that, significantly. We know our customers value simplicity or needs a straightforward solution for a straightforward problem, cleaning your Windows.

NOTE: Squee:gee’s Famous Flat-Rates Pricing with it’s simple add-on prices cover 90%+ of homes we service. Of course, in the very rare case of arriving on-site of a unique home with excessive amount of glass required to be cleaned and its determined that the flat-rate estimate would increase, the service would not be started before pre-approval by you. No Surprises!

Because why make a simple problem have such a complicated solution?

Squee:gee’s Cleaning Technicians do a basic wipedown of your frames and sill’s in your Windows. All our customers are very happy with this service as it is a bonus that competitor’s do not do.

If you are after a “Deep Clean” with the “Q-Tip” Treatment, Squee:gee can offer this but it would cost at the minimum another $200.00 and be charged on a per Hour Basis rather than a quotation being provided. This is why we suggest that if you are after this type of deep clean service that you contact a residential cleaner who specialises in this.

Squee:gee’s Flat-Rate Pricing is listed on our pricing page.

Our Residential Window Cleaning Services start from at $135 incl. GST for an Exterior Clean of a 1-2 Bedroom Home. Auckland-Wide with no Travel Fee (up to 16KM’s from Greenlane!)

Cleaning your windows yourself is a real hassle, but the benefits are hard to ignore.Nobody wants to waste their weekend on labor-intensive cleaning duties, especially when there is a real chance that you could end up hurting yourself.

 If you are excited by the idea of toting a squeegee, and heavy pail around the interior and exterior of your home on a perfectly good weekend afternoon, then you are a rare breed!

Most people prefer to get the job done fast and right by choosing Squee:gee’s professional window cleaning services.

Simple! Booking with Squee:gee on your Residential Window Clean is as easy 1, 2, 3 using the Book Online Now Feature.

  1. Home Size: Select the number of bedrooms of your home and any of our popular add-ons.
  2. Get Scheduled: State your Preferred Day (7 Days) and anything else you would like to tell us about.​
  3. Provide Info: Enter your address & contact details and we will send a confirmation email as soon as possible.

That’s it! You’re all set. Squee:gee’s Team will send an email or place a quick phone call in the day’s before your service, send a service reminder 24-48 Hours before the service, as well as an “on the way” message 1 Hour to 30 Minutes before arrival to your home. Squee:gee’s aim is to provide you with the ultimate peace of mind.

Unfortunately Not, Apologies Retailers!

Definitely. Squee:gee is fully insured with a $1,000,000 insurance cover with State Insurance just in case.

 

We have still not needed to use it! 

Squee:gee is a cashless business. We accept Debit & Credit Card (Fee’s Apply) via our mobile devices and payment can be done on-site after the service is done on-site. 


If you are unable to pay immediately after your Window Cleaning Service is complete or wish to pay via Bank Transfer, we will send you an Online Invoice where you can easily pay via Bank Transfer or Credit Card/Debit.


Typically, Payment is done via Bank Transfer when the Invoice is sent, usually, the Following Day.

It is our policy to complete a scheduled job rain or shine. In the event of light precipitation we will continue as scheduled because rain does not effect the cleaning.

 

 In the event of heavy rain or showers, we will return within 1 to 2 days to complete the outside work. All inside windows are completed on the day of scheduled booking so as not to disrupt your schedule. 

Ahh the age old myth! Rain does many things but it does not make a clean window dirty. It may make a dirty window look dirtier, but only if there is dirt already on the window.  Actually, rain usually will help keep windows cleaner, longer if the windows have been clean.

 

Squee:gee has a 7-Day Rain Guarantee to place your mind at ease. If the day after your cleaning you notice any drops or marks, just give us a call and we will be happy to return within 2 days time to re-clean whatever you like free of charge!

Squee:gee uses Carbon Fibre Exterior Window Cleaning Equipment for the greatest attention to detail. Our extendable pole can reach 95%+ of windows up to 3-storeys with ease.

 

In some circumstances, we will be unable to reach a window or two due to an incredibly difficult angle or something may be in the way, ie. a Pagola. Rest assured, we will try our absolute best!

If you have had your windows cleaned by Squee:gee you are eligible for our “Refer-Three-Get-Free” Referral Program!

 

Simply refer three customers who have had their windows subsequently cleaned by Squee:gee, get them to refer your name, and your next window clean will be completely free!

Yes! Squee:gee is owned by Oliver Stone, who was born in Auckland and has lived and been brought up in East-Auckland his whole life! 

Yes! Instantly save 10% by booking a Residential Squee:gee Window Cleaning service via our Online Booking Feature.

We have our own supplies and equipment. All we ask is that there is a clear path to the windows. Remove any items that may be on the window sills such as antiques or breakable items. 

Our friendly staff are happy to help move larger items (within reason of course!)

Squee:gee’s Window cleaning doesn’t involve any noise. 

 

However, if you don’t want even a small form of disturbance, then you can allocate your booking time to the Weekend, after your business closing hours, or when you are out of the house. 

 

Whatever suits you!

Exterior only Window Cleaning can be easily completed without you being present, we will provide proof of work in our follow-up communication to put your mind at ease.

 

If you have some other appointments to attend to or the cleaning must be done after-hours, that’s completely fine! However it’s not always necessary for you to be in your store or building for the entire appointment. 

 

We can start on the inside windows and once we are finished you can lock up and leave and we can continue on the exterior windows.  

 

If you do wish to have only the external windows cleaned, internal access is not necessary and can easily be done without you being present.

Yes! Squee:gee is able to clean home’s that have tinted Windows, however it will never be as good of a result when compared to Windows that have no film attached to them.

Why? We can not use any abrasive’s such as Fine Steel or Bronze Wool otherwise it may scratch the Tint leaving damage. As a result, there will be some things such as oil splatter that will be very difficult to get off.

We do! However we tend to leave it to New Build/Post-Renovation construction cleaners who are able to get rid of cement splatter, excess paint splatter on the frames and class, and high windows which require sticker removal. 


However, if you are after a Standard Window Clean or Home SoftWash, we would more than happily do so!

Thanks to our handy location, Squee:gee is able to service 90%+ of the Auckland Region. Our Service Radius usually comprises of 16KM from Greenlane, if you’re outside of that, a very small Travel Charge may be applied. Of course, you will know about this well in advance! No surprises.

Disclaimer

 

Regular window cleaning practices does not include hard water removal, scraper usage, screen repair, construction cleaning, or any acid treatment of your windows.  If you think you may have any of these extenuating circumstances, please let us know and we’d be happy to work with you toward meeting all of your needs!

 

 

Track Cleaning: Because we’ve never met anyone who is willing to pay more for track cleaning than for the actual window cleaning, we only guarantee an 85% or better improvement in the cleanliness of the tracks. If you are wanting a guarantee of perfect cleanliness in the window track we’d be happy to give you a quote for the “Ultra” treatment, just let us know!

 

Window Accessories: Air conditioning units, security bars, or any other accessory that is required to dismantle or move from the window will need to be removed before our window cleaning service. We will do our best to clean around these accessories if they are left in place but we will not tamper with them ourselves.

Ready to get your window's cleaned?

We want you to know...

WE'RE COMMITTED TO YOUR HAPPINESS

Just some of the benefits you enjoy by being a squee:gee customer.

Easy Online Booking

Flat-Rate Pricing

Fully
Insured

100% Satisfaction

7-Day Rain Guarantee